Häfele Korea provides 'H2O Solution', customer-oriented customized assembly & delivery service

-Loox Lighting, Hawa Concepta H2O service support… Effective in saving installation time and performance

Hafele Korea, a German furniture and construction hardware company, announced that it would provide the ‘H2O Solution’ that supports customer-oriented customized assembly and delivery services.

Hafele Korea's 'H2O Solution' is an abbreviation of Hafele to Order, and it is a service in which customers fill out an application form in the size they want, and Hafele cuts and assembles the product to the desired size and delivers it to the customer. The products providing this service consist of Loox Lighting and Hawa Concepta. The H2O solution is received and serviced through the salesperson in charge.

First, when a customer applies for the Loox H2O solution, Hafele Korea cuts and assembles the profile and the product according to the order specifications. After that, it goes through its own performance test and is shipped to the customer.

At this time, since the customer's product is delivered as a finished product, it can be easily installed on site. Since it is not cut on site, accurate and precise work is possible. When using the Loox H2O solution, customers can prevent mistakes that may occur during ordering and manufacturing and shorten work time. It is also characterized by fast delivery as it starts production on the same day as the order is placed.

Next, if you apply for Hawa Concepta H2O solution from Hafele Korea, it will be delivered pre-assembled, so customers can install it easily and quickly. If the installation time of the conventional type took more than an hour, Hawa Concepta H2O solution saves more than 80% of the installation time.

The previously released Concepta 35 assembled type was only applicable to the 35 Pivot Concepta, but now the Concepta 40/50 and Folding Concepta can be assembled and shipped in advance, the company explains. As it is pre-assembled, it is noteworthy that there is no installation error, so user convenience is maximized and hardware performance can be well demonstrated.

An official from Häfele Korea said, “H2O is a customer-centered, customized assembly and delivery service that was created to reduce the burden of assembly and installation on customers. When using the Loox H2O solution, you can easily and quickly receive customized lighting. You can use it with confidence as experts assemble it to ensure that the continuity of light is perfect and conduct its own performance test. When using the Hawa Concepta H2O solution, it is pre-assembled, so the probability of losing parts in the field is very low, and the product performance can be effectively demonstrated. As it is expensive hardware, I hope you can feel the best Hawa Concepta quality through the H2O solution.”